Contact Us

We're here to help with your questions about Ironsmith.io products and services

Expected Response Time: We aim to respond to all inquiries within 1-2 business days during our operating hours.

Contact Methods

General Inquiries

General questions about our company, products, and services

Technical Support

Technical assistance with our products, bug reports, and feature requests

Privacy & Data Protection

Privacy concerns, data requests, GDPR/CCPA inquiries

Legal Department

Terms of service, legal notices, compliance matters

Billing & Subscriptions

Payment issues, subscription changes, refund requests

Security Issues

Report security vulnerabilities or concerns

Business Hours

Monday - Thursday 9:00 AM - 5:00 PM MST
Friday - Sunday Closed
Time Zone Mountain Standard Time (Arizona)

Note: Arizona does not observe Daylight Saving Time. We operate on MST year-round.

Product-Specific Support

Flavor Forge

For help with our AI-powered recipe and ingredient management application:

Support Email: support@ironsmith.io
Documentation: Available within the application

WISPShield

For assistance with information security compliance tools:

Support Email: support@ironsmith.io
Documentation: Available at product website

Additional Information

Before Contacting Support

To help us assist you more efficiently, please include:

Data Protection Officer

For GDPR and privacy-related inquiries:

Email: dpo@ironsmith.io

Our Data Protection Officer handles all privacy-related requests including:

Mailing Address

For legal notices and formal correspondence:

Ironsmith.io
Physical address available upon request
Please email legal@ironsmith.io for mailing information

We Value Your Feedback

Your input helps us improve our products and services. Whether it's a feature suggestion, bug report, or general feedback, we want to hear from you.

Feedback Email: feedback@ironsmith.io

Emergency Security Issues: For critical security vulnerabilities that require immediate attention, please email security@ironsmith.io with "URGENT" in the subject line.